If you are a person with a disability and need assistance with riding the RTC bus, you have two options.

STAC eligibility card

If you are eligible for paratransit, you can receive free assistance on the RTC’s regular public transit system. Simply present your STAC eligibility card to the driver when you board the bus. People using assistance must pay their own fare.

Attendant passes

Attendant passes are issued to a disabled person or person with reduced mobility who cannot use RTC services without the assistance of another person (attendant).

  • The person being assisted must pay, but the attendant rides free.
  • Persons wishing to obtain these passes can talk to their specialists, who will send a written request to RTC Customer Service: serviceclient@rtcquebec.ca OR 720, rue des Rocailles, Québec, G2J 1A5.
  • Requests must include a color photo of the accompanied person on a white background .
  • These passes are valid for three years. They cannot be transferred to anyone other than the person accompanied and they must always be presented to the driver when boarding.

For more information: 418-627-2511