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Les titres de transport au tarif ÉquiMobilité sont maintenant disponibles sur l’application RTC Nomade paiement

 

The fares in effect for STAC services are the same as for regular RTC public transit service.

See the fare schedule

    ÉquiMobilité

    La Ville de Québec a mis en place le programme ÉquiMobilité. Ce programme vise à faciliter l’accès au transport en commun aux personnes qui se qualifient sur la base de leur revenu. Depuis le 1er mai 2023, cette aide financière offre un rabais de 33 % sur le tarif général du laissez-passer mensuel et sur les billets 1 passage. Pour en savoir plus sur le programme ÉquiMobilité, consultez le site Web de la Ville de Québec. 

    La Ville de Québec a fait le choix de considérer tous les clients du STAC admissibles à ÉquiMobilité. Il n’est donc pas nécessaire de demander une preuve d’admissibilité auprès de la Ville de Québec. Cependant, pour vous prévaloir des tarifs ÉquiMobilité, vous devez vous procurer une carte OPUS-STAC.

    Vous avez récemment reçu par la poste l’information pour obtenir cette carte. Vous pouvez faire la démarche sans vous déplacer. Les documents suivants ont été transmis :

    Avec votre carte OPUS-STAC, vous pourrez acheter les titres ÉquiMobilité. Pour connaître les tarifs ÉquiMobilité, consultez la grille tarifaire. Vous pouvez acheter votre laissez-passer mensuel et vos billets STAC en carton dans les points de vente du RTC. 

      Prepaid Pass

      This non-transferable purchasing service, valid only with STAC, lets you travel on paratransit without showing a ticket to the driver because they can see in your file that you have prepaid for your trip.

      Transit Passes Available for Prepay

      • Monthly pass (all categories: Senior, 18 and under, Student +, and General)
      • Five consecutive days (valid on the day it is activated and the following four days)
      • Unlimited weekend
      • FestiBUS

      Since the pass is paid for in advance, you don’t have to go to a point of sale every month. You can simply subscribe for as many months as you wish.

      Important: Cheques must be received by STAC at least 5 business days before the start of the desired month of registration.

      Where to buy a Transit Pass

      Monthly OPUS card passes and STAC paper tickets (single tickets or booklets of ten) are available at nearly 165 points of sale. See the Points of sale page for accessible locations.

      How to sign up

      1. Prepare a cheque dated for the first day of the month for which you want to register and indicate the amount of the monthly pass based on the fares in effect.
      2. Enter the amount of the desired fare according to the current rate.
      3. Make the cheque payable to STAC.
      4. On the back of the cheque, write your name, user number, complete address, and the month for which you want to register.
      5. Send your cheque by mail to: STAC/monthly pass 2750, boulevard Wilfrid-Hamel Québec City, Québec, G1P 2J1
      6. A receipt will be sent with each registration for tax purposes. Be sure to keep these receipts.

      Important: One cheque per user. STAC will not accept cheques covering payments for multiple users.

      Specific information for Students

      18 and under category

      • You do not need to provide proof of enrollment.

      Student + category (19 and over)

      • You must provide proof of school enrollment at the start of every academic year (no later than September 30 of every year).

      If you have any questions about this new purchase option, contact the STAC call center at 418-687-2641, option 0.

      Group pass

      • Valid for a maximum of 10 children age 6 to 11 and 1 accompanying adult.
      • Can be ordered by telephone from STAC (see “Details on ordering passes” below).
      • Accepted on STAC vehicles only.

      Proof of paratransit eligibility

      For safety reasons, STAC customers must present their STAC eligibility cards or proof of identity when using STAC services.

      In addition, paratransit eligibility automatically gives you the opportunity to be accompanied free of charge on the RTC’s regular public transit system. To take advantage of this, present your STAC eligibility card to the driver when you board the bus

      Purchasing Tickets by Phone

      • Call 418-687-2641 and select option 3.
      • Order your tickets at least five days in advance.

      Allow 15 business days for delivery by mail.

      Details on ordering passes

      • Call the STAC reservation center at 418-687-2641, option 0.
      • Delivered by mail.
      • Allow 15 business days for delivery.
      • The following methods of payments are accepted: credit card, cheque, debit card (on site only), and exact change (on site only).

      Reserve your trip

      • Online (French only)
      • Telephone: 418 687-2641, option 0
      • Fax: 418 687-6320