By phone

General Information

418 627-2511, option 1

Monday to Friday
7 a.m. to 7 p.m.

Saturday, Sunday, and public holidays
8 a.m. to 5:30 p.m.

Comments and Complaints

418 627-2511, option 3

Monday to Friday, except public holidays
8:30 a.m. to 12 p.m. and 1 p.m. to 4:30 p.m.

Lost and found

418 627-2511, option 2

Monday to Friday, except public holidays
9:30 a.m. to 12 p.m. and 1 p.m. to 3:30 p.m.

Online

All fields marked with an asterisk (*) are required

Choose the form that best suits your needs from the options below⁠*

In person

  • Points of sale

    You can obtain RTC fares, OPUS cards without photo or Occasional cards in any points of sale.

    Find the point of sale nearest you.

    Filter results

In the list

  • Business hours

On the map