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Reservations and information
418 687-2641
Option 0: To make a reservation, change a trip or report a delay
- Monday to Friday : 6:30 a.m. to 10:30 p.m.
- Saturday, Sunday and public holidays : 7:30 a.m. to 10:30 p.m.
Option 1: To cancel a trip
- Monday to Friday : 6:30 a.m. to 10:30 p.m.
- Saturday, Sunday and public holidays : 7:30 a.m. to 10:30 p.m.
Option 2: For information on our services or to obtain an admission form
- Monday to Friday : 6:30 a.m. to 10:30 p.m.
- Saturday, Sunday and public holidays : 7:30 a.m. to 10:30 p.m.
Option 3: For all complaints and comments
- Monday to Friday: 8:30 a.m. to 12 p.m. and 1 p.m. to 4:30 p.m.
- Closed on Saturdays, Sundays and public holidays
Option 4: For all information concerning your admission to our services or for all information concerning a client file
- Monday to Friday: 8:30 a.m. to 12 p.m. and 1 p.m. to 4:30 p.m.
- Closed on Saturdays, Sundays and public holidays
Option 5: If you are an emergency service or if your situation requires an immediate intervention, outside the opening hours of the Reservation Center
- Monday to Friday: 8:30 a.m. to 12 p.m. and 1 p.m. to 4:30 p.m.
- Closed on Saturdays, Sundays and public holidays
Stay informed!
Our address
2750, boulevard Wilfrid-Hamel
Québec City, Québec G1P 2J1
Telephone: 418 687-6327 option 6
Fax: 418-687-5961
- Monday to Friday : 8:30 a.m. to 12 p.m. and 1 p.m. to 4:30 p.m.
- Closed on Saturdays, Sundays and public holidays