Our address

2750, boulevard Wilfrid-Hamel
Québec City, Québec  G1P 2J1
Telephone: 418 687-6327 option 6
Fax: 418-687-5961

  • Monday to Friday : 8:30 a.m. to 12 p.m. and 1 p.m. to 4:30 p.m.
  • Closed on Saturdays, Sundays and public holidays

Reservations and information

418 687-2641

Option 0: make a reservation

  • Monday to Friday : 6:30 a.m. to 10:30 p.m.
  • Saturday, Sunday and public holidays : 7:30 a.m. to 10:30 p.m.

Option 1: cancel a trip

  • Monday to Friday : 6:30 a.m. to 10:30 p.m.
  • Saturday, Sunday and public holidays : 7:30 a.m. to 10:30 p.m.

Option 2: in case of emergency

  • Monday to Friday : 6:30 a.m. to 10:30 p.m.
  • Saturday, Sunday and public holidays : 7:30 a.m. to 10:30 p.m.

Option 3: documents and forms, lost and found

  • Monday to Friday: 8:30 a.m. to 12 p.m. and 1 p.m. to 4:30 p.m.
  • Closed on Saturdays, Sundays and public holidays

Option 5: eligibility and user file management

  • Monday to Friday: 8:30 a.m. to 12 p.m. and 1 p.m. to 4:30 p.m.
  • Closed on Saturdays, Sundays and public holidays

Option 6: administration

  • Monday to Friday: 8:30 a.m. to 12 p.m. and 1 p.m. to 4:30 p.m.
  • Closed on Saturdays, Sundays and public holidays

Comments and complaints

418 627-2511, option 3

  • Monday to Friday: 8:30 a.m. to 12 p.m. and 1 p.m. to 4:30 p.m.
  • Closed on Saturdays, Sundays and public holidays

Please use the web form outside regular business hours.