By phone

General Information

418 627-2511, option 1

Monday to Friday
7 a.m. to 7 p.m.

Saturday, Sunday, and public holidays
8 a.m. to 5:30 p.m.

Comments and Complaints

418 627-2511, option 3

Monday to Friday, except public holidays
8:30 a.m. to 12 p.m. and 1 p.m. to 4:30 p.m.

Lost and found

418 627-2511, option 2

Monday to Friday, except public holidays
9:30 a.m. to 12 p.m. and 1 p.m. to 3:30 p.m.

Online

Pour les remboursements des titres de transport en lien avec les journées de grève du personnel de l’entretien du RTC tenues les 22 et 23 mai 2025, du 4 au 13 juillet 2025 et le 5 septembre 2025, veuillez utiliser le formulaire ci-dessous.

Formulaire de demande de remboursement d’un titre de transport - Grève 2025

All fields marked with an asterisk (*) are required

Choose the form that best suits your needs from the options below⁠*

In person

  • Points of sale

    You can obtain RTC fares, OPUS cards without photo or Occasional cards in any points of sale.

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