1. Access your customer file by entering your username and password.
  2. Go to the “Subscription” section in the middle of the page and click on “Change or view subscription.”
  3. Go to the “STM Privilege” section and click on “Reissue STM Privilege loading permit.”
  4. A new valid loading permit will be sent to you by email.

Questions about STM Privilege?
Customer service: 418-627-2511

Questions about or problems with STM Privilege?
L'abonne BUS Perso
418 627-2351, ext. 4961
abonnebusperso@rtcquebec.ca