Scheduled Disruptions and Detours
(Such as road work, events, protests, etc.)
- Detours start at the first stop on the route on the day road work begins. Start times are specified in the notices to users.
- Detours end once information about the change is removed all along the affected route. A notice is shared on Twitter and in our newsletter.
- Information is shared before the work begins.
Unscheduled Disruptions and Detours
Such as water main breaks, floods, fires, protests, etc.)
Unforeseen problems cause last-minute changes. The information is shared as quickly as possible.
- The detour begins as quickly as possible
- The detour ends once information about the change is removed all along the route. A notice is shared on Twitter and in our newsletter.
How to Stay Informed
- Notices to users (website, app, and mobile site)
- Information posted at out-of-service bus stops
- Information screen on buses
- Information point at stops
Stop Placement During Detours
During detours, routes are chosen according to the following criteria:
- Time and gas savings
- Impact on users (distance, proximity to existing stops, wheelchair accessibility, etc.)
- Enough space for buses to wait and turn around
Use the stops on the normal route at either end of a detour. If the walking distance is too far, temporary stops are installed.
Stops located in the detour zone are not in service. Please clearly signal to the driver that you want to board the bus.