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Information


General Information

418 627-2511 option 1

Monday to Friday: 7 a.m. to 7 p.m.*
Saturday, Sunday, and public holidays: 8 a.m. to 5:30 p.m.

Comments et Complaints

418 627-2511 option 2

Monday to Friday , except public holidays: 8:30 a.m. to 12 p.m. and 1 p.m. to 4:30 p.m.
Comments may be sent anytime using the online form provided.

 

 

 

Online

 

In person

Information Centers

Services provided

  • Personalized itinerary planning
  • Renewal of Student + status
  • Exchange of OPUS cards without photo (check your card’s expiration date at CarteOpus.info)
  • All about smart cards (including loading your contract on your OPUS photo-card for L’abonne BUS subscribers)
  • Lost and found items
  • Refund requests: Check eligibility first
  • Personalized schedule printing (max 10 per person)

Addresses

  • 720 rue des Rocailles, Québec City  G2J 1A5
    Monday to Friday: 8 a.m. to 6 p.m.
    Saturday, Sunday, and public holidays: Closed 
  • 884 rue Saint-Joachim, Québec City  G1R 1X1
    Right by the corner of Honoré-Mercier & Saint-Jean
    Monday to Thursday: 10:30 a.m. to 6 p.m. 
    Friday: 10:30 a.m. to 9 p.m.
    Saturday and public holidays: 12 p.m. to 5 p.m.
    Sunday : Closed

Service Counters

Services provided

  • Renewal of Student + status
  • Exchange of OPUS cards without photo (check your card’s expiration date at CarteOpus.info)
  • Full details about OPUS cards

Addresses 

  • Coop F.-X.-Garneau,  pavillon A (Jean-Baptiste-Cloutier)
    1660, boul. de l'Entente
    Monday to Friday: 8 a.m to 4:30 p.m.
    Saturday, Sunday, and public holidays: Closed 

  • Dépanneur Chez Alphonse, pavillon Maurice-Pollack de l'Université Laval
    Monday to Friday: 9 a.m. to 7 p.m.
    Saturday and Sunday: 10 a.m. to 5 p.m.
    Saturday, Sunday, and public holidays: Closed 

  • Pharmacie Brunet, Laurier Québec
    2700 boul. Laurier
    Monday to Wednesday: 9 a.m. to 6 p.m.
    Thursday and Friday: 9 a.m. to 9 p.m.
    Saturday: 9 a.m. to 5 p.m.
    Sunday: 10 a.m. to 5 p.m. 
    Saturday, Sunday, and public holidays: Closed 
  • Pharmacie Uniprix
    369 rue de la Couronne
    Monday to Wednesday: 8:30 a.m. to 8 p.m.
    Thursday and Friday: 8:30 a.m. to 8 p.m.
    Saturday: 9 a.m. to 5 p.m.
    Sunday: 10 a.m. to 5 p.m. 
    Saturday, Sunday, and public holidays: Closed 
  • Pharmacie Uniprix, Les Galeries de la Canardière
    2485 boul. Sainte-Anne
    Monday to Wednesday: 11 a.m. to 8 p.m.
    Thursday and Friday: 11 a.m. to 9 p.m.
    Saturday and Sunday: 11 a.m. to 5 p.m.
    Saturday, Sunday, and public holidays: Closed 

 

Paratransit (STAC)


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